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Our minimum order quantity varies by product type. For most promotional items, we require a minimum of 100 units. However, we offer flexible solutions for both small-batch and bulk orders. Please contact our sales team for specific product MOQs.

Standard production time is 15-20 business days after design approval. Shipping time depends on your location and chosen shipping method, typically ranging from 3-30 days. We also offer expedited production and shipping options for urgent orders.

Yes, we offer pre-production samples for most products. Sample costs and production time vary by product. For custom designs, we typically provide digital proofs for approval before proceeding with physical samples or full production.

We accept various payment methods including wire transfer, PayPal, credit cards, and L/C for larger orders. For new clients, we typically require a 30% deposit to begin production with the balance due before shipping.